Effective Date: February 28, 2025
Last Updated: February 28, 2025
1. Introduction
Welcome to Junior Tech Guru (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, JuniorTechGuru.com (the “Website”), and engage with our services.
By using our Website and services, you agree to the terms of this Privacy Policy.
2. Contact Information
Junior Tech Guru
32 Olorun Adaba Street, Micom Bus Stop, Egbeda, Lagos
Email: holla@juniortechguru.com
3. Data We Collect
We may collect the following types of personal data from you:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and any other information provided through forms.
- Account Information: Username, password, and login credentials if you create an account.
- Payment Information: Billing address and transaction details (processed through a third-party payment provider).
- Technical Data: IP address, browser type, device type, operating system, and other technical data collected through cookies and analytics tools.
- Course Participation Data: Information on courses taken, progress, performance, and feedback.
- Communications Data: Any inquiries, support requests, and customer service interactions.
4. How We Collect Data
We collect personal data in the following ways:
- Directly from users when they sign up, register for courses, or contact us.
- Automatically through cookies, analytics tools, and tracking technologies.
- From third-party services integrated into our platform (e.g., payment processors, learning management systems).
5. Purpose of Data Collection & Processing
We use your personal data for the following purposes:
- To provide and improve our STEM courses and educational content.
- To manage user accounts and provide customer support.
- To process payments and transactions.
- To send updates, newsletters, and promotional materials (with consent).
- To analyze Website performance and improve user experience.
- To comply with legal obligations and enforce our Terms of Service.
6. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent: When you voluntarily provide data (e.g., newsletter sign-ups, account registration).
- Contractual Obligation: To fulfill agreements, such as providing paid courses.
- Legitimate Interest: To enhance user experience and improve our offerings.
- Legal Compliance: To meet tax, accounting, and legal requirements.
7. Data Sharing & Third-Party Services
We do not sell your personal data. However, we may share data with:
- Service Providers: Payment processors, email marketing platforms, and analytics tools.
- Legal Authorities: If required by law or in response to legal requests.
- Business Transfers: In case of a merger, sale, or acquisition.
8. International Data Transfers
As we operate globally, your personal data may be transferred outside your country, including to third-party service providers in jurisdictions that may not have equivalent data protection laws. When transferring data, we implement safeguards such as Standard Contractual Clauses (SCCs) to ensure data security.
9. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Users may request data deletion as described in Section 10.
10. Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit the way we process your data.
- Right to Data Portability: Obtain a copy of your data in a structured format.
- Right to Object: Object to certain processing, such as direct marketing.
- Right to Withdraw Consent: If we process data based on your consent, you can withdraw it at any time.
To exercise your rights, please contact us at holla@juniortechguru.com.
11. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
12. Data Security Measures
We implement security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
- Secure SSL encryption for data transmission.
- Access control measures limiting data access to authorized personnel.
- Regular security audits and vulnerability assessments.
13. Children’s Privacy
As we provide STEM education for K-12 students, we comply with the Children’s Online Privacy Protection Act (COPPA) and GDPR regulations regarding children’s data. If you are under 13, you must have parental consent to use our services. Parents can review and request deletion of their child’s data by contacting us.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Users are encouraged to review this policy regularly.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Junior Tech Guru
32 Olorun Adaba Street, Micom Bus Stop, Egbeda, Lagos
Email: holla@juniortechguru.com